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Information for tenants

We understand that finding a home to rent can feel overwhelming, particularly with the pace of the market. This is why our team of experts are ready to help you at every stage of your journey. Our qualified and helpful team are happy to assist you with every aspect of finding your ideal home to rent; from advising you on the local area to arranging viewings of suitable properties. We will guide you through the paperwork prior to you settling into your new home.

Rental Application Guide

Tenant Fees

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Referencing

We conduct referencing through a independent referencing agency, which normally includes credit checks, current employment details, previous Landlord/Letting Agents references, and if self-employed, accounts and income details for the past three years. Identification documentation and proof of current residency must be provided for each adult wishing to reside within the property. Landlords and Letting Agents are required to conduct Right to Rent checks on all prospective adult tenants before the start of a tenancy.

Referencing

We conduct referencing through a independent referencing agency, which normally includes credit checks, current employment details, previous Landlord/Letting Agents references, and if self-employed, accounts and income details for the past three years. Identification documentation and proof of current residency must be provided for each adult wishing to reside within the property. Landlords and Letting Agents are required to conduct Right to Rent checks on all prospective adult tenants before the start of a tenancy.

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The Tenancy Agreement

The tenancy agreement is a legally binding document between yourself and the Landlord which clearly sets out the terms and conditions and the obligations of both parties. All our new tenancies are Assured Shorthold agreements which will run for a minimum period of at least six months. 48 hours before your tenancy start date, you will need to provide us with the required funds, which usually includes the security deposit and first month’s rent. On the day of moving in, after you sign your tenancy agreement, your property manager will issue you with the photographic inventory along with all the necessary property information and a full set of keys.

The Tenancy Agreement

The tenancy agreement is a legally binding document between yourself and the Landlord which clearly sets out the terms and conditions and the obligations of both parties. All our new tenancies are Assured Shorthold agreements which will run for a minimum period of at least six months. 48 hours before your tenancy start date, you will need to provide us with the required funds, which usually includes the security deposit and first month’s rent. On the day of moving in, after you sign your tenancy agreement, your property manager will issue you with the photographic inventory along with all the necessary property information and a full set of keys.

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Schedule of Condition & Inventory

Prior to your occupation of the property, a full photographic Schedule of Condition of the property and Inventory of any contents will be provided to you. It is important that you check the documents prior to move in to ensure they are an accurate representation as this will form the basis of your tenancy deposit registration and release. This document will need to be signed and returned to Bentons within 7 days of the agreement date.

Schedule of Condition & Inventory

Prior to your occupation of the property, a full photographic Schedule of Condition of the property and Inventory of any contents will be provided to you. It is important that you check the documents prior to move in to ensure they are an accurate representation as this will form the basis of your tenancy deposit registration and release. This document will need to be signed and returned to Bentons within 7 days of the agreement date.

Report a repair

Report a repair

We operate a 24/7 online repair reporting facility that allows you to report issues as they occur.

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