Lettings & Management Department

Whether you are a private landlord who is letting their property for the first time, or an experienced investor with a large portfolio, we are able to offer you a premium lettings service.

We currently let and manage a portfolio of over 600 residential and commercial properties throughout the East Midlands from studio apartments to large country homes. We pride ourselves in our pro-active approach to letting and managing your property and have specialist members of staff on hand to guide you through the lettings process.

We are proud to be regulated by the Royal Institution of Chartered Surveyors (RICS) and are members of the Association of Residential Letting Agents (ARLA) and the Property Ombudsman providing you with confidence, ensuring you get the best professional service and advice at all times.


Lettings And Management Team

Overseeing the Lettings and Management department is Darren Moore with over 20 years management experience working in various sectors. Head of administration and referencing is Eva Krupa who has worked for the company for over 16 years. Our property managers are Catherine Andalo who has been part of the Bentons team for 10 years and Toni Grundy who has been with Bentons for 7 years. Alisha Brennan is our newly introduced Lettings Negotiator and Margaret Culshaw assists the team as weekend letting receptionists. The Accounts and Finance team includes Lesley Purkins and Melissa Hackett.

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Bentons Service

•   Seven days a week opening hours
•   Seven days a week accompanied viewing service and feedback
•   Full referencing on each tenant
•   Registration of tenancy deposit with the Tenancy Deposit Scheme (TDS)
•   Comprehensive photographic inventory prior to move in date
•   Periodic property inspections with reporting
•   Dedicated and experienced repairs department
•   An extensive database of active tenants
•   Collection of rent, transferred to your account by BACS


Marketing Initiatives

•    Extensive internet coverage including Rightmove.co.uk and Onthemarket.com
•    Custom made property particulars with colour photographs and room dimensions
•    Advertising in the Regional press
•    Colour wall display within the office



Under the Tenant Fees Act 2019 before the tenancy starts the following are payable: -  
Holding Deposit: 1 weeks' rent
Deposit: 5 weeks' rent (annual rents up to £50,000)
Initial monthly rent
During the tenancy the tenant(s) are responsible for the rent, all utilities, telephone and internet connections and their relevant subscriptions, television licence and Council Tax.  


Under the new legislation, permitted payments will also include, but are not limited to, damage as outlined in the Tenancy Agreement, reasonable costs incurred due to loss of keys and security devices, reasonable costs incurred by breach of tenancy by the tenant(s), reasonable costs incurred by the landlord due to early termination of the tenancy, any changes to the Tenancy Agreement (£50 inclusive of VAT), interest at 3% for late payment of rent as determined by the Tenant Fees act 2019.


Full Management Fees  
Management Charges: 9% plus VAT (10.8% including VAT)
Set up fee: £250 plus VAT (£300 including VAT)
Tenant Referencing: £75 plus VAT per adult application
Let only charge  
To find a tenant Two weeks' rent plus VAT
Set up fee: £275 plus VAT (£330 including VAT)
Tenant Referencing: £75 plus VAT per adult application
Property Redress  
We are members of a property redress scheme. The name of our provider is: The Property Ombudsman.  


Client Money Protection  
We have client money protection. The name of our scheme is: RICS  https://static.propertylogic.net/website/1444653203/rics_client_money_protection_certificate_3.pdf


As members of the National Association of Estate Agents, The Royal Institute of Chartered Surveyors and being members of Safeagent, our determination to locate only tenants of the highest quality, you can be assured that the letting & management of your property will be handled with the utmost care and attention.